Shipping Policy

NB! If you've selected pick up from Cape Town please wait for us to confirm that your order is ready.

Shipping Costs:

Our standard shipping costs R99 incl VAT however please note the following: 

In the case of OUTLYING AREAS or LARGE ORDERS, we reserve the right to use any cost effective delivery method including the South African Post Office. If we are unable to obtain a cost effective shipping rate to your location we will advise you of the additional shipping costs and the following options will apply:
      1. You can pay those additional shipping costs or
      2. Arrange your own courier from our warehouse or
      3. Cancel your order and receive a full refund

    Delivery Times:

    We endeavour to ensure all orders are shipped out as soon as possible! Orders placed after 1pm will only be processed the following day. 

    Depending on location your order will be delivered within 24 - 72 hours after despatch from our location, however if we deliver via the South African post office or if your location is remote shipping times can vary substantially.

    Delivery Address:

      Please ensure the correct shipping address is provided from the outset as title and risk will pass to you once the order has left our premises. Where possible please use a business address for delivery as the courier will not leave a package without signature.

    Undeliverable packages:

      Occasionally packages are returned to us undeliverable. Should this event take place every attempt will be made to contact you to make arrangements for re-shipment. 

    Order processing:

      Order processing will not begin until we receive a confirmed order and full payment reflected in our bank account. Orders placed after 1pm are only processed the following day.

    Delivery Policy

    When you click to make a purchase with us legal obligations arise and your right to refund of monies charged to your credit card or paid in any other way agreed by us, are limited by our terms & conditions. You must not make any purchase through this site unless you understand and agree all our terms and conditions as displayed. Once payment is made for the purchase, it is deemed that you have read and understood the terms and conditions for such purchase. If you have any queries please contact us before making any purchase for any service through this website. 

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